Platform Cooperativism Resource Library

Summary

Chief Operating Officer says customers have been requesting the change, but some drivers have their concerns.

AUSTIN (KXAN) — Starting Friday, RideAustin is adding a feature to its ridesharing app which allows all premium customers to choose a female driver.

It is one of two features being rolled out simultaneously. The other is a live ETA function where a rider can share real-time tracking of their trip with a friend or family member through the app.

Chief Operating Officer Marisa Golderberg tells KXAN both are safety measures, and customer requests were the driving force.

Added October 11, 2019